Privacy Statement

 

Your privacy is of great importance to Libanesewijnen.nl. We therefore adhere to the privacy law. This means that your information is safe with us and that we always use it properly. In this privacy statement we explain what we at the webshop Libanesewijnen.nll all do with information we find out about you.

If you have any questions, or want to know exactly what we are keeping track of you, please contact Libanesewijnen.nl

 

Order processing

When you place an order with us, we use your personal data to process it neatly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your payment information, e-mail address, telephone number and billing address. We do this on the basis of your permission. We retain this information for two years after your order is completed and seven years thereafter (that is the legal retention obligation).

Provision to third parties

We work with certain companies that may receive your personal information from us.

We share information with the following parties, who provide us with customised advertisements:

- Facebook, Google, Bing

We share data further with the following parties, who will use the data for their own marketing:

- Facebook, Google, Bing

For the handling of orders we work together with:

- Our payment provider Stripe

- Warehousing and distribution partners

 

Statistics and profiling

We keep statistics on the use of our web shop With these statistics we improve our web shop to show only relevant information. We can combine your personal data to find out more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your e-mail address and IP address. We do this on the basis of your permission. We keep this information for one year.

 

Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your e-mail address. We do this on the basis of your permission. We keep this information until we are sure that you are satisfied with our response and three months later. This way, we can easily access the information in subsequent questions. It also allows us to train our customer service to become even better.

You can subscribe to our newsletter. It contains news, tips and information about our products and services. You can cancel this subscription at any time. Each newsletter contains an unsubscribe link.

Your e-mail address will only be added to the list of subscribers with your permission. This data is stored for a month after you have cancelled your subscription.

Advertising

We would like to send you advertising about offers and new products or services. We do this:

- by e-mail

- via social media

You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option.

 

Google Analytics

We use Google Analytics to track how visitors use our web store. We have concluded a processing agreement with Google. This agreement contains strict agreements about what they may keep track of. We allow Google to use the Analytics information obtained for other Google services. We do not let Google anonymize the IP addresses.

 

Security

Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

- Access to personal data is protected by a username and password - We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.

 

Changes to this privacy statement

If our webshop changes, we must of course also change the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

Accessing, changing and deleting your data

If you have any questions or would like to know what personal data we hold about you, please do not hesitate to contact us. See the contact details below.

 

You have the following rights:

- get an explanation of what personal data we have and what we do with it

- access to the exact personal data we have

- having errors corrected

- the removal of outdated personal data

- withdrawal of consent

- object to a particular use

Please make sure that you always clearly indicate who you are, so that we are sure that we do not modify or delete any data of the wrong person.

 

File a complaint

If you feel that we are not helping you in the right way

Contact information
Libanesewijnen.nl
Turfpoortstraat 20
1411 EG Naarden-Vesting
info@libanesewijnen.nl

035 88 88 531

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